Our Services A - Z - Audiology
About the service
The audiology team works closely with ear, nose and throat (ENT) consultants and physiotherapists to provide assessment and treatment for people with hearing loss and balance disorders.
We provide diagnostic and rehabilitation services, including balance tests, using state of the art equipment. A full hearing aid service is offered at both our hospital sites and at Formby clinic.
We also treat gradual hearing loss and tinnitus over the age of 40 as a direct referral from your GP, and run booked sessions for repair and maintenance of hearing instruments.
- Opening times
The audiology departments at both Southport and Ormskirk hospitals are only offering a postal service for hearing aid batteries and tubing.
The drop-in repair service has stopped and is replaced with a booked repair system. Please phone the department to arrange your booked repair time slot.
Phone lines are open at both Southport and Ormskirk departments at the following times:
Monday to Friday from 09.30am to 12noon and 1.00pmto 3.00pm
In order to offer you a safe and efficient service please contact the department before travelling to ensure we can provide you with the most appropriate service.
Thank you for your cooperation.
- Getting a referral
Adult hearing test referrals accepted from GP services from people age 40 years and over.
Existing patients can contact Audiology directly.
- Service Leads
Brendan Crann - Audiology Service Manager
Jennifer Benson - Team Leader Specialist Audiologist - Contacts
soh-tr.Audiology@merseywestlancs.nhs.uk
01704 705230 (Southport) 01695 656708 (Ormskirk) 18001 01704 705230 (Minicom/text phone)
Further Information
Ambio hearing aid
- How to insert a hearing aid with an earmould
- How to clean an earmould
- How to retube an earmould
- How to insert a slim tube
- How to clean a slim tube
- How to change a slim tube
- How to change a hearing aid battery
Ambio App
- How to request assistance using your BeMore App
- Installing your new hearing aid settings using the BeMore App
- How to rate my sound using the BeMore App
In addition to the above please find further Ambio resources here
Page last updated on 06th August 2024