Launch Recite Me assistive technology
Muted Vibrant

We are sorry but our website is not supported on your browser.

Please switch to a supported browser to continue using You can see a list of supported browsers below.

Skip to content

Formerly Southport and Ormskirk Hospital NHS Trust

Communication Support for Patients with a Disability

The Accessible Information Standard says that all providers of adult social care and health services must provide additional communication support for patients with disabilities, their parents and/or carers.

We need you to tell us if you need additional communication support relating to a disability. This will allow us to highlight your additional needs on your patient record and enable us to provide you with the support you need, when using one or more of our services.

There are a number of ways you can inform us if you have any communication needs:

  • Telling someone in our appointments team when we book an appointment with you
  • Telling a member of staff when you arrive to A+E or attend an appointment
  • By telling a receptionist or a member of nursing staff when you visit the hospital

You can tell us:

  • How you communicate
  • What you need to help you communicate
  • How you need us to provide you with written information
  • What is the best way for us to contact you

You can also contact the following teams for further support.

  • Patient Advice and Liaison Team (01704 704 703)
  • LD and Autism Liaison Team ( 01704 705 248)
  • Matron  - Patient Experience (01704 547 471)

Your Rights under the Accessible Information Standard

An Easy read version detailing your right s under the Accessible Information Standards is available here:

Communication Webform

You can do this by completing the form below to tell us what you need.

All fields marked * need to be completed.

I'm providing details about:*

Details for patient needing communication support

Please tell us your full name*

What is your Date of Birth? DD/MM/YYYY*

What is your hospital or NHS number?*

Email address, in case we need to contact you.*

How can we support you to communicate with us, do you need any of these options?:*

What is the best way for us to send you information/letters etc?*

What is the best way for us to contact you?*

Any additional information

Are there any other ways we can support communication? 

Feedback Form